Question 1

Why hire Filipino VAs?

Accepted Answer

The Philippines is home to highly skilled professionals fluent in English, with strong cultural adaptability and a proven track record in supporting global businesses.

Question 2

Are there recruitment costs?

Accepted Answer

No. Team Virgil charges only a weekly fee once your VA starts working.

Question 3

What tasks can a VA handle?

Accepted Answer

From email and calendar management to bookkeeping, research, customer support, document preparation, project coordination, and even website maintenance ― our VA's can cover a wide range of business needs.

Question 4

How do I communicate effectively with my VA?

Accepted Answer

Your VA is easily accessible via video calls, email, or instant messaging. Together, we'll establish clear expectations and preferred communication channels.

Question 5

Can a VA adapt to my processes?

Accepted Answer

Absolutely. Carefully selected VA's are quick to learn and align with your workflows. Initial training and documented procedures can ensure a smooth transition.

Question 6

What if I need quality assurance?

Accepted Answer

We monitor progress, and maintain regular reviews to keep performance at the highest level.

Question 7

What about working hours and time zones?

Accepted Answer

Your VA's follows a fixed, agreed-upon schedule ―including start, finish, and lunch times ― aligned with your business hours.

Question 8

Can a Filipino Virtual Assistant handle multiple tasks simultaneously?

Accepted Answer

Yes, Filipino VAs are adept at multitasking and managing various responsibilities concurrently.

Question 9

Are there language barriers?

Accepted Answer

No. Most Filipino VAs are proficient in English, with neutral accents that ensure smooth communication.

Question 10

How fast can I get started?

Accepted Answer

Our onboarding process is quick, enabling your VA to begin contributing to your business in no time.

Question 11

How is billing handled?

Accepted Answer

We invoice weekly, with payments made by automatic transfer.

Question 12

What tools do VAs use?

Accepted Answer

Depending on the role, common tools include Zoom, Slack, Trello, Asana, Canva, Google Workspace, and Microsoft Office.

Question 13

How do I get started with hiring a Filipino Virtual Assistant for administrative support in New Zealand?

Accepted Answer

Identify specific administrative tasks you wish to delegate and the job description 
Contact Team Virgil Limited and discuss your requirements

FAQ